Employee Complaints Are Unavoidable – Here’s What You Need to Know!

Even companies that have developed comprehensive workplace policies and have trained their employees on compliance are faced with employee complaints. A prompt and effective workplace investigation has a number of key components. In a recent article published by the New Jersey Law Journal, entitled Addressing Employee Complaints, Susan Nardone outlines the guidelines an employer should follow for conducting an effective investigation, including:

  • act quickly;
  • select the right investigator;
  • establish an investigation plan; and
  • maintain proper documentation of the investigation.

To read the full article and learn more about these guidelines and several others, click here.

Or, to register to hear Ms. Nardone speak on this topic in greater detail at DRI’s 36th Annual Employment and Labor Law Seminar on May 3, click here.