Even companies that have developed comprehensive workplace policies and have trained their employees on compliance are faced with employee complaints. A prompt and effective workplace investigation has a number of key components. In a recent article published by the New Jersey Law Journal, entitled Addressing Employee Complaints, Susan Nardone outlines the guidelines an employer should follow for conducting an effective investigation, including:
- act quickly;
- select the right investigator;
- establish an investigation plan; and
- maintain proper documentation of the investigation.
To read the full article and learn more about these guidelines and several others, click here.