Employee Complaints Are Unavoidable – Here’s What You Need to Know!

Even companies that have developed comprehensive workplace policies and have trained their employees on compliance are faced with employee complaints. A prompt and effective workplace investigation has a number of key components. In a recent article published by the New Jersey Law Journal, entitled Addressing Employee Complaints, Susan Nardone outlines the guidelines an employer should follow for conducting an effective investigation, including:

  • act quickly;
  • select the right investigator;
  • establish an investigation plan; and
  • maintain proper documentation of the investigation.

To read the full article and learn more about these guidelines and several others, click here.