New Jersey District Court Enjoins Former Financial Services Employee from Taking Customer Information
In a case to be noted by financial services entities that are signatories to the “Protocol for Broker Recruiting,” a New Jersey District Court issued a preliminary injunction to a financial services employer, Ameriprise Financial Services, Inc. (“plaintiff”) to prevent a former financial advisor employee from retaining certain client information that he downloaded from his computer prior to his departure from plaintiff. Plaintiff was a party to the “Protocol for Broker Recruiting” that prescribes a method for a departing employee to retain certain client information when leaving for another financial services institution. To grant the injunction, the Court found that plaintiff showed it likely would succeed on its underlying breach of contract claim, it would suffer immediate irreparable harm absent the injunction, defendant would not suffer harm if enjoined, and the injunction favors the public’s interest. The Court essentially decided that if the Protocol is not followed in the first instance, a departing financial representative’s subsequent compliance is tainted and insufficient to withstand subsequent legal challenge.
Factual Background
In Ameriprise Financial Services, Inc. v. Paul Koenig, defendant, had access to confidential information which included customer lists, contact information, financial information and new client prospects. Plaintiff adopted “The Protocol for Broker Recruiting” (“Protocol”) which prescribes a method for a financial services employee to retain certain customer information when departing to join a new financial services employer and permits the employee to solicit clients after joining the new firm, absent some other contractual or common law limitation on solicitation. The Protocol further provides that if the steps in the Protocol are followed, the departing employee and the new employer will not be liable for damages for retaining the information. When defendant began employment, he signed a Financial Advisor Agreement (“FA”) agreeing not to reveal certain confidential information of plaintiff.
Plaintiff terminated defendant for insubordination because he refused to attend a mandatory meeting. Defendant then attempted to resign by complying with the Protocol, which plaintiff refused to accept. However, after the termination, plaintiff found several client paper files missing, and it forensically determined that before his termination, defendant sent emails to his personal email with client contact information. Plaintiff also found that certain contact information and client meeting information had been deleted from its client contact database. Plaintiff filed a lawsuit for breach of contract, tortious interfrence with contract, misappropriation of trade secrets and unfair competition. Plaintiff also made a motion for a temporary restraining order.